Redion EB web privacy notice
Redion EB appreciates your visit to this website and your interest in our services and products. We care about your privacy, and we want you to feel comfortable visiting our site.
This privacy notice applies to any information obtained by Redion EB through your use of the Redion EB website.
This privacy notice explains how and what type of personal data may be collected, processed and used during and, following your visit to the Redion EB website, why it is collected, with whom it is shared and your rights in this regard.
This privacy notice may be updated from time to time and we invite you to read it carefully.
Who is the data controller?
Assicurazioni-Generali S.p.A. – Luxembourg Branch, operating under the trade name Redion Employee Benefits, A Generali Company, with registered office at 52 Boulevard Marcel Cahen, 1311 Luxembourg, Grand Duchy of Luxembourg (hereinafter referred to as “Redion EB”), acts as data controller of all personal data collected via this Website.
A data controller is the individual or legal person who controls and is responsible for keeping and using personal data.
What is the purpose of this privacy notice?
Redion EB has developed this privacy notice to describe how and what type of data may be collected from you as users of the Redion EB website and the purposes for which Redion EB may process your personal data.
For more details about how Redion EB processes personal data, we invite you to consult our general public privacy policy.
What privacy principles do we follow?
When processing your personal data, Redion EB applies the following principles, and we ensure your personal data is:
- Processed lawfully, fairly and in a transparent manner
- Collected for specified, explicit and legitimate purposes and not further processed in a manner which is incompatible with those purposes
- Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed
- Accurate and, where necessary, kept up to date
- Kept in a form and retain for the time necessary in relation to the purposes for which the personal data are processed
- Kept secured
What personal data we may collect?
Depending on the interaction you may have with us, we may collect during your visit the following personal data:
- Name and surname
- Email address
- Subscription information such as updates you are interested in
Why do we collect your personal data?
As a visitor or user of Redion EB website, you are informed that Redion EB may process your personal data for the following purposes:
- Gathering statistics regarding your visit to our website
- Managing your access to the Client Data Center
- Responding to your requests for information about our products or services
- Responding to questions or investigating data breach or whistleblowing reports you submitted to us
Processing your personal data as business partners
The data you share with Redion EB (Identity, contact details, professional life data) will be used to register you to my EB. The legal basis for implementing the data processing is legitimate interest. To this end, your personal data will be kept for 18 months.
Processing your personal data to manage your requests for information
In order to manage and respond to your requests for information submitted through our “contact us” section, we process the personal data you provide (such as your contact details and the content of your request). This processing is based on our legitimate interest (Article 6(1)(f) GDPR) in handling and responding to enquiries. Your personal data will be retained for a period of 6 months.
How long we keep your personal data?
Your personal data collected through this website will be kept for the time determined on the basis of the following criteria:
- legal obligation of retention; and
- request for erasure of the data by the website visitor, where applicable.
With whom we may share your data?
Redion EB may share your data in relation to the management of its activity and website exclusively with the relevant:
- Companies of the Redion EB group and Generali group
- Business partners if your request or complaint concern their services
- Third parties which have been assigned with the task to perform some activities related to the management and investigation of the requests and notification we receive from this website (including legal counsels and consultants, providing counselling or investigation services)
- Authorities, regulators or governmental bodies in cases required by law, local regulations or in compliance with regulatory obligations
- Third parties IT service providers
Where will your personal data be processed?
Your personal data may be processed both inside and outside of the European Economic Area.
In certain cases and for the management of its activity with its affiliates Redion EB may transfer your personal data to non-EU entities or third parties which are located outside of the European Economic Area (EEA), which may not have an adequate level of protection as defined by the General Data Protection Regulation (2016/679). In such a case, the transfer of your personal data out of the EEA will take place in compliance with appropriate and suitable safeguards in accordance with the applicable law. You have the right to obtain information on such transfer and, where relevant, a copy of the safeguards adopted for the transfer of your personal data outside EEA by contacting the Data Protection Officer (privacy@eb.redion.com).
How we protect your personal data?
Redion EB has implemented appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, and against all other unlawful forms of processing.
What are your rights when you provide your personal data to us?
You can exercise the following rights in respect to your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization of your choice, or directly to you, under certain conditions
- Withdrawal of consent – you may withdraw your consent, at any time, for the processing of your personal data for which you have provided consent without affecting the legality of any processing done before you withdrew your consent. Please be informed that withdrawing your consent may imply that we may no longer be able to proceed with your request/claim.
In order to exercise your rights to Redion EB, you may contact the Data Protection Officer by using the form.
How to report a potential data breach?
A data breach is a security incident leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of personal data (e.g. unauthorized disclosure of customers’ or employees’ personal data). If you become aware of a potential data breach impacting Redion EB, please contact us without undue delay by using the form.
How can you lodge a complaint?
If you feel that Redion EB has not addressed properly your data protection request, you have the right to lodge a complaint to a supervisory authority. For these purposes, you can contact the competent supervisory authority of your country of residence or the authority in Luxembourg: the Luxembourg National Data Protection Commission (Commission Nationale pour la Protection des Données – CNPD) (https://cnpd.public.lu/en/commission-nationale.html)
Cookies
Cookies are small text files stored on your device when you visit a website. They are used to ensure the website functions properly, to remember certain user preferences, and, where applicable, to help analyse how the website is used.
Cookies may be placed directly by Redion EB (first‑party cookies) or by service providers acting on our behalf (third‑party cookies).
On this website, cookies are used solely for technical and audience measurement purposes, as detailed below.
Strictly Necessary Cookies
Strictly necessary cookies are essential for the operation of the website. They enable core functionalities such as language selection and basic technical configuration.
These cookies are automatically set and cannot be disabled, as the website would not function correctly without them. They do not store information allowing the direct identification of users.
Cookie name | Cookie provider | Type | Purpose | Lifespan |
pll_language | www.redion.com | First‑party | Stores the user’s language preference | 1 year |
stg_last_interaction | www.redion.com | First‑party | Technical cookie used by Piwik PRO Tag Manager to manage interactions | 1 year |
stg_returning_visitor | www.redion.com | First‑party | Determines whether a visitor is new or returning for technical and configuration purposes | 1 year |
Analytics Cookies (subject to your consent)
Analytics cookies are used to collect aggregated information about how visitors interact with the website, such as pages visited, time spent on the site or traffic sources.
These insights help us understand website usage and improve its performance and content.
Analytics cookies are only placed if you explicitly consent via the cookie banner. If you refuse these cookies, no audience measurement data will be collected.
Cookie name | Cookie provider | Type | Purpose | Lifespan |
_pk_id.* | www.redion.com | First‑party | Stores a unique visitor ID used for audience measurement | 13 months |
_pk_ses.* | www.redion.com | First‑party | Used to temporarily store session data for analytics purposes | Session (30 minutes) |
stg_traffic_source_* | www.redion.com | First‑party | Identifies the source of website traffic for analytics reporting | Up to 1 year |
Managing your cookie choices
You can manage your preferences for analytics cookies at any time using the cookie banner displayed on the website.
In addition, most web browsers allow you to control cookies through their settings, including deleting existing cookies or blocking new ones. Please note that restricting certain cookies may impact your browsing experience.
Further information on how we process personal data is available in this Web Privacy Notice.