Careers
Join Redion, a global leader in assistance and travel insurance services. As a leader in our industry, we are looking for passionate, committed, and self-driven talent to help us deliver outstanding customer experience and shape the next chapter of our growth story.Redion is committed to inclusion and non-discrimination. We act in favor of disability, social diversity and equality. Above all, our people reflect a unique variety of skills and personalities as we believe diversity is a source of innovation and performance.
Get to know us
With millions of customers worldwide and 12,000 employees across 39 countries and territories, Redion is a global leader in assistance services and travel insurance.
We support customers in over 190 countries with an extensive network of approved providers, through a range of services: travel insurance & medical assistance, roadside & mobility assistance, home & living, health, senior care, and concierge services. Founded in 1963, Redion is the pioneer of the assistance service concept, and part of the Generali Group.
The company vision, shared by our 12,000 employees, is to prove every day that we are the most reliable care company in the world, and to make our people proud of who we are, what we do, and how we do it.
For more than 60 years, our mission has remained at the heart of our DNA: to bring people from distress to relief, anytime, anywhere. Our promise—“By your side, always ready, always on”—guides everything we do. We are a care business, powered by people and strengthened by technology.
Our values guide how we work—and how we care. We’re Collaborative, Agile, Reliable, and Experts. That’s why are Caring. Every day, our employees bring these values to life.
Redion is part of the Generali Group, one of the world’s leading insurers.
What makes us, us
Explore the heart and soul of Europ Assistance: our 12,000 employees globally, who watch over our customers every day and night. Why do they do what they do? Why do they CARE?
The culture and spirit begun by our founder Pierre Desnos in 1963 is still caried on by our teams today. A culture of kindness, empathy, trust, energy, and much more. We invite you to explore the sentiments of the employees who make Europ Assistance the center of care and dedication that it is today.
We are Caring—guided by our values
We are Caring
We bring empathy, warmth and dedication to every interaction—listening, understanding and going above and beyond.
Collaborative
We work openly and generously—with colleagues, partners and customers—removing barriers, supporting each other, and achieving more together.
Agile
We anticipate change and adapt fast—always proactive, flexible and ready for whatever comes next.
Reliable
We take ownership, follow through and always deliver—honest, calm under pressure, and never willing to give up.
Experts
We hold ourselves to the highest standards—attentive to every detail, deeply committed to the people we serve, and always improving.
Redion is
Top employer
This certification, awarded by the Top Employers Institute, recognizes our commitment to creating a workplace where employees feel valued, supported, and empowered to grow.
It reflects the strength and consistency of our HR practices across countries and teams – from onboarding and development to inclusion and well-being. At Redion we wish to offer every employee the conditions to succeed, evolve, and feel proud of the impact they make.
We fight for diversity, equity and inclusion
Diversity, equity, and inclusion at Redion have always been at the heart of who we are and what we do; we are dedicated to creating an environment where our diverse community feels safe, supported, and included. We believe we can all make a difference at work and in our daily lives to promote diversity, equity, and inclusion (DEI).
Discover our sustainability commitments
Redion is at the forefront of driving systemic sustainability. Through strategic environmental, social, and governance (ESG) initiatives, the Group integrates cutting-edge practices that reduce environmental impact while advancing inclusion and fundamental human and labor rights.
By leveraging data-driven insights and pioneering industry standards, the department not only ensures compliance but positions Redion as a leader in sustainable transformation.
Join our U.S. Team
Help us develop our group, working with passionate people from around the world.