Concierge Services partners
Concierge Services is at your side, growing and retaining your most precious customers thanks to a bespoke concierge program.
Our multilingual lifestyle advisors are available 24/7 to create unique, emotional and surprising experiences for your customers. From everyday requests (mobility, baby-sitting, shopping…) to the most incredible ones (tailor-made trips, fine dining, privatization) your customer take advantages from an exclusive program that easily foster loyalty, engagement, and emotional attachment to your brand.
Premium loyalty program designed for you and your most precious clients
Concierge Services: over 20 years of expertise
A loyalty program built on service excellence
At Concierge Services, operational excellence is at the core of our approach, ensuring a high and perfectly consistent level of service for all your audiences.
Our proven processes guarantee constant responsiveness, impeccable reliability, and measurable efficiency at every step of the journey.
Every request is monitored with rigorous follow-up, from initial handling to full resolution, delivering a seamless, transparent experience that meets the highest standards.
Our concierges receive continuous training aligned with the highest standards of luxury concierge services, ensuring impeccable quality of support. Their strong service mindset, combined with active listening and highly personalized responses, enables them to build a truly attentive relationship tailored to each individual profile.
Through their thoughtfulness and ability to anticipate needs, they consistently exceed expectations, offering your clients a relationship experience distinguished by its accuracy, seamlessness, and excellence.
If your want to join the team, use the applicant portal : Applicant portal
An expertise grounded in robust, proven assets
Our technical solutions are built on a secure and scalable infrastructure designed to ensure high performance and large-scale availability. They comply with all GDPR requirements, guaranteeing rigorous and transparent management of personal data. In addition, we apply PCI-DSS standards, ensuring maximum protection for all sensitive data entrusted to our services.
Our relational platform provides advanced tools for managing customer relationships, enabling precise, structured, and continuous interaction tracking. It incorporates targeted and personalized communication solutions designed to address each audience in a relevant way and amplify the impact of our messages.
We also manage the engagement of our services and the enhancement of user participation, helping stimulate usage, build loyalty across your audiences, and optimize the overall performance of your loyalty strategy.
Concierge Services: gain the expertise of a fully integrated 360° marketing agency
Marketing solutions tailored to each audience
Our 360° marketing agency supports you from strategy to execution, developing solutions perfectly adapted to each of your target segments. The concierge team designs a bespoke marketing activation plan by personalizing audience targeting and creating inspiring, purpose built content for every campaign objective.
Each initiative is custom crafted to enhance your visibility, engage your clients, and boost your performance—while strengthening their sense of connection to your brand.
A bespoke event agency
Our event agency designs fully personalized experiences crafted around the profile and expectations of your audiences. Exclusive concepts, invitations to prestigious events, exceptional moments—we imagine and deliver turnkey experiences from start to finish to captivate your clients, spark emotion, and strengthen their connection to your brand.
Renowned partners
Concierge Services relies on a network of carefully selected partners to enrich its concierge programs.
Each partner is chosen based on rigorous criteria: impeccable service quality, exclusive offerings, strong CSR commitments, and the ability to deliver authentic and distinctive experiences.This meticulous selection ensures that clients benefit from unique, perfectly curated services.
Professionals wishing to join our network can submit their application via our dedicated form.
100+
private concierges
3 000+
privileges
300 000
experience requests
24/7
at your service
6
languages
130+
partners