For Redion, corporate citizenship means creating positive impact for people and communities. Through ethical business practices, transparency, shared governance, and collective action, we promote inclusion, measure our impact, and drive lasting social change.
Our contribution to our social cause Disability & Inclusion
13
programs and initiatives
16
supported organizationse
10
entities measuring social impact
Since 2024, Disability & Inclusion has been Redion’s global social cause, following a rigorous selection process aligned with the Group’s long-term impact ambitions.
Redion continues to support disability inclusion through a coordinated Group-wide approach that combines global ambition and local action. Guided by a dedicated Social Impact Steering Committee, shared standards, and dedicated funding, the Group has established a clear framework to drive lasting change. Across regions and entities, teams are now bringing this vision to life by implementing the global program and volunteering guidelines introduced in 2026.
To ensure meaningful and measurable impact, we align local initiatives with one of Redion’s five Disability & Inclusion priorities:
Through our digital CareAbility program, 269 employees and partners have identified 12,752 accessibility barriers across 761 locations in Mediterranean Europe.
Employee volunteers in Asia supported Paralympic and Boccia events in Hong Kong, while a group in Malaysia engaged with autistic children, fostering inclusion.
Redion Employee Benefits supports the financing of assistance dogs through employee awareness sessions and fundraising initiatives. In partnership with ASA, we help people with disabilities gain greater autonomy.
We support an inclusive computer lab with the Secretaria dos Direitos da Pessoa com Deficiência de Barueri, helping people with disabilities build digital skills for employment.
"Our unit approach combines clear governance with local flexibility, helping us coordinate initiatives effectively while respecting market-specific needs."
Iwona Jurkowska, Head of External, Internal Communication and ESG, Eastern Europe Unit — Redion Group
"Since 2023, our employees have contributed over 230 volunteering hours across multiple community projects. It’s great to see our employees giving back and making a difference every day."
Deven McCray, Employee Experience Manager, USA — Redion Group
At Redion, we believe every euro invested and every hour dedicated to social action should contribute to tangible impact. Since 2026, a shared KPI framework provides more consistent data, helping us better understand impact and guide future priorities.
Measuring impact is a shared journey with NGOs we partner with. Together, we assess what has been delivered and the value created for beneficiaries and communities. When results fall short, we focus on learning and improving. By combining data with partner expertise, we adapt programs, strengthen successful approaches, and build solutions that meet real needs. This continuous dialogue helps maximize positive and lasting impact.
"What gets measured can be improved. Shared metrics help us understand what creates the greatest impact and guide how we shape and strengthen our approach over time."
Ines Bichler, ESG Social Programs Manager — Redion Group
What started with 2 students in 2025 expanded to 6 participants in 2026, with 12 students expected in 2027. Since 2025, students with disabilities from schools in Saint-Denis (France) have been invited to spend a week with Redion teams. Feedback from both students and employees has helped refine the experience by introducing more interactive workshops and discussions with apprentices, strengthening the program’s impact year after year.
At Redion, making client documents and digital experience accessible to everyone is a shared responsibility across the Group.
In 2025, we developed practical Group accessibility guidelines, drafting common standards for our digital solutions and documentation. We are now deploying the guidelines to align approaches and accelerate progress. This work builds on expertise from our global travel teams working on international contracts, as well as teams in the US, Canada and Austria. We recently adopted Group-wide accessibility solutions, aligned with international standards, to support our marketing and client onboarding teams.
Accessibility is increasingly embedded from the earliest project stages. Recent pilot schemes using AI-powered development solutions have shown how accessibility can be integrated by design, reaching up to 96% accessibility compliance during testing. By addressing barriers earlier in the development cycle, our teams create more inclusive digital experiences. These achievements mark an important step forward in our ongoing accessibility journey.
"Accessibility used to be driven mainly by legal and client requirements. Today, more teams are proactively asking how they can make products and services accessible from the outset. That cultural shift is a major step forward."
Jen Cieslak, Senior Accessibility Designer, USA — Redion Group
In 2023, Redion launched its flagship ThinkAbility program to support high-level athletes with disabilities. Through a series of interviews, they shared their experiences of mobility, travel and accessibility.
Following an initial survey on daily mobility in 2025, we asked our ThinkAbility athletes to share their travel experiences in 2026. Across 10 countries, 13 athletes highlighted what works well and what remains challenging. Their insights have helped us identify accessibility barriers and shape more inclusive travel services.
By sharing their lived experiences, ThinkAbility athletes are helping Redion better understand the barriers people with disabilities face when travelling. Their feedback points to three recurring challenges: limited journey information, inconsistent accessibility awareness among frontline staff, and physical obstacles throughout the travel experience.
Their key takeaway: accessibility must be designed in from the outset to be truly effective.
"Travel is not just about moving from one place to another — it’s about participation, autonomy, and dignity."
Valeria Pappalardo, swimmer with multiple sclerosis, Italy
"There has been real progress over the past decades, and things are improving step by step. But there is still a lot of room for improvement."
Man-Kei To, badminton player with leg paralysis, Belgium
"Accessibility must be thought out with users, not just on paper."
Alexis Bellanger, swimmer with left leg amputation, France
"Seeing wheelchair athletes carried up flights of stairs just to explore a city reminded me that accessibility doesn’t make travel easier — it makes it possible."
Brittni Mason, sprinter with Erb’s palsy, USA
Strengthen social impact governance and advance disability inclusion and community engagement.
Lasting social impact requires clear accountability and close collaboration with communities. Combining shared standards with local partnerships and beneficiary feedback helps focus resources on real needs and measure progress in disability inclusion.
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