Voyagez l'esprit tranquille
Que ce soit avant, pendant ou après votre voyage, nos équipes vous accompagnent 24h/24 et 7j/7 pour toute urgence médicale, demande d'assistance ou question relative à votre assurance.
Notre vision : être le premier partenaire mondial en matière de services d’aide et d’assistance.
They are now Redion — a single, unified global care platform that has been operating under Generali Group for several years. For customers and partners, the teams, coverage, and standards you rely on remain completely unchanged. The name now reflects the unified reality we have already built.
Yes. Redion is the single brand for the platform that brings together Europ Assistance and Generali Employee Benefits. 190+ countries. One standard. One promise. One team.
Because we spent years building something the industry had never seen before: a truly unified global care platform. Redion is simply the name that reflects that reality — one brand, one platform, one promise.
Completely. The name has changed — your cover, your policy, and the teams who manage your claims have not. We are here, exactly as before.
Redion is part of Generali Group, one of the world’s largest integrated insurance and asset management groups, with total premium income of EUR 98.1 billion in 2025.
En cas d’urgence médicale, la priorité est toujours de recevoir les soins nécessaires.
Contactez ensuite Redion dès que possible afin que nos équipes puissent vous accompagner et coordonner les prestations couvertes par votre contrat.
Écrivez-nous
medical_ops.ch@europ-assistance.com
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Pour toute demande de remboursement relative à une prestation couverte par l’assurance, contactez notre équipe de gestion des sinistres.
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