International regulatory information
Redion cares for its customers all over the world taking in careful consideration the international regulations environment. Please check back periodically for any process notes and updates.
Current and Ongoing Alerts
In light of the ongoing conflict in the Middle East, Redion Group is closely monitoring the situation in coordination with our regional teams, medical partners, and the relevant authorities. Our mission is to care for people when they need it most, and our teams remain fully mobilized to support travelers facing medical distress in a complex and evolving environment.
Europ Assistance Group continues to support affected customers by maintaining regular contact, providing reassurance, and ensuring access to locally appropriate medical care, with or without hospitalization, through our international medical network, where operationally possible and subject to local conditions, security constraints, and current limitations on air traffic and medical repatriation.
Europ Assistance Group remains committed to supporting our customers and providing clear information during this evolving situation.
Information
On February 28, 2026, the United States and Israel launched coordinated military strikes against Iran, prompting retaliatory strikes in the region and a swift surge in regional tensions. As a result, several countries in the Middle East—including Qatar and the UAE—have closed all or part of their airspace, and there have been significant impacts to international travel.
Since many flights between Asia, Europe, and the UK pass through Middle Eastern hubs, these airspace closures or restrictions are causing flight cancellations, missed connections, and delays for passengers. For safety reasons and due to airspace closures, airlines have in some cases suspended or rerouted flights. In some cases, they are offering options such as flexible rebooking, credits, and refunds to affected travelers.
If you are currently traveling
Travelers are advised to stay informed by following the guidance issued by the authorities of their home country and to comply with instructions from local authorities and foreign ministries.
Please also check regularly with your airline, accommodation provider, or travel service providers to confirm whether services have been suspended or modified and to understand the alternative arrangements available.
Important: we recommend that you do not cancel your reservations yourself and instead wait for any changes or cancellations initiated by your airline or travel provider.
Please note that Europ Assistance Group travel insurance policies are designed to cover unexpected personal events during travel. In circumstances related to war, armed conflict, or similar events, benefits under travel insurance policies are limited in accordance with policy terms and conditions. Customers should refer to their policy documentation for full details of applicable terms, conditions, exclusions, limits, and sub-limits.
However, our teams remain fully mobilized to support our customers wherever possible. If you require medical advice or medical assistance, please contact our 24-hour Medical Assistance team using the contact details provided in your policy documentation.
Automatic extension of insurance cover
If your trip began before this travel advisory and your return is delayed as a result of the current situation, your travel insurance policy may be automatically extended at no additional cost until you are able to return home.
If you have not yet departed
If you are due to travel to the region, we recommend first consulting the official travel advice issued by your government or local authorities, particularly regarding any restrictions or destinations where travel is discouraged or prohibited. You should also contact your travel agent, airline, or travel provider to discuss the available options for modifying or rescheduling your trip.
Customers are encouraged to review their policy documentation to understand the applicable coverage, terms, conditions, and exclusions.
Ongoing monitoring
Europ Assistance continues to closely monitor developments and will adjust its operational response as appropriate in order to support customers during this evolving situation.
Updated on 5 March 2026
More than 10,000 Air Canada flight attendants have announced the possibility of a strike mandate, with voting favour for a job action as early as August 16, 2025. The Air Canada component of CUPE, representing more than 10,000 flight attendants of the airline its leisure service, Air Canada Rouge, has mentioned that wages and unpaid hours are issues in contention.
- Air Canada Express flights will not be affected.
- Travellers should anticipate delays and travel with extra patience, allowing extra time and additional budget for unexpected disruptions.
1. Does my travel insurance cover the Air Canada Flight Attendant strike?
There are benefits outlined in the terms and conditions that may be available to travellers if their trip is disrupted due to the Air Canada job action.
- Trip cancellation and Trip Interruption: Coverage may be available provided the insured policy start date or purchase date is before the event start date (whichever is later).
- Missed Departure/Delayed Departure: Coverage may be available provided the insured policy start date or purchase date is before the event start date (whichever is later).
- Baggage Insurance: Not covered, as strikes are listed in the exclusions of the terms and conditions.
NOTE: EA Canada will recognize this as a known event as of Thursday, August 7, 2025. Purchase after this date will trigger exclusions across all non-medical coverages.
2. Can I cancel my trip because of the Air Canada strike?
You may be entitled to cancel your trip because of the strike, subject to conditions and exclusions outlined in the terms and conditions.
3. Will my travel insurance cover the extra cost of my delayed departure and/or return?
Yes, delayed departures and/or returns may be covered, subject to maximum benefits, conditions and exclusions outlined in the terms and conditions.
Travellers should contact the airline directly for assistance. Please visit the below link for updates and details surrounding booking and cancellations:
CUPE Flight Attendant Labour Disruption
Travel Updates
Travellers are encouraged to stay informed about the latest travel advisories and updates for your destination.
- Check local websites: Visit official local websites for the most up to date information.
- Monitor alerts: Sign up for travel alerts to receive notifications about any changes.
- Plan Accordingly: Adjust your travel plans as needed based on latest advisories to ensure a safe and smooth trip.