Frequently Asked Question

They are now Redion — a single, unified global care platform that has been operating under Generali Group for several years. For customers and partners, the teams, coverage, and standards you rely on remain completely unchanged. The name now reflects the unified reality we have already built.

Yes. Redion is the single brand for the platform that brings together Generali Global Assistance, Trip Mate, Europ Assistance and Generali Employee Benefits. 190+ countries. One standard. One promise. One team.

Because we spent years building something the industry had never seen before: a truly unified global care platform. Redion is simply the name that reflects that reality — one brand, one platform, one promise.

Completely. The name has changed — your coverage, your Plan, and the teams who manage your claims have not. We are here, exactly as before.

Redion is part of Generali Group, one of the world’s largest integrated insurance and asset management groups, with total premium income of EUR 98.1 billion in 2025.