Legal notice and privacy

DEFINITIONS AND GENERAL TERMS OF USE

By using this website, you acknowledge your assent to the following conditions of use without limitation or qualification.

The terms “Website” and “Site” refer to this web site  as published by Europ Assistance S.A.S, with registered office at 89 Rue Taitbout 75009 Paris, France (hereinafter referred to as “Europ Assistance”) in addition to all the information and material included in the Website. Some Website sections or pages set out additional general terms and conditions, which complete these General Terms of Use. In the event of any conflict, the additional general terms and conditions shall prevail over the General Terms of Use as far as these sections or pages are concerned. This Site also includes links to other third party websites. Links to this Site may also be included in third party websites. Europ Assistance shall not be liable in any way whatsoever for the information or material found on a website linked to this Site. By creating a link to a third party website or by allowing a third party to include a link to this Website, Europ Assistance does not approve or recommend any product or service offered on the third party’s website. Europ Assistance expresses no implicit or explicit appreciation as to the accuracy and/or quality of the information which may be found, directly or indirectly, on any third party website or as far as the reliability or worthiness of this third party. The content of this Website is subject to amendments. Some of the products and services are not available in all geographical areas. Subscription to a product or service may be subject to the approval of Europ Assistance or its subsidiary or related entity concerned.

The persons who access, visit or use this Website must ensure that the law of their own country authorizes them to access the information or must refrain from accessing, visiting and/or using the Website.

WEBSITE CONTENT AND MATERIAL

Offers are only made and may only be taken into consideration if they are legal and authorized under the applicable law. Furthermore, service offers are restricted to the countries or jurisdictions which are explicitly mentioned on the Website and may not be taken into consideration by persons visiting, accessing or using the Website from another country or jurisdiction.

The information and material contained in this Website are not intended to provide advice or recommendations. Europ Assistance makes appropriate effort to verify and update the information and material on this Website on a regular basis and assess the credibility and trustworthiness of their sources. As a result, the information and material displayed in this Website is subject to modification.

Notwithstanding the foregoing, Europ Assistance cannot guarantee in any way whatsoever that the information and material included or referred to in this Website is accurate, relevant, complete, up-to-date or appropriate and does not provide any guarantees with regard to the credibility or trustworthiness of its sources. To the fullest extent permissible under applicable law, the materials on this website are provided as is and without warranties of any kind either expressed or implied.

INTELLECTUAL PROPERTY

The information and material contained in this Website are protected by intellectual property rights, held by Europ Assistance or used with the authorization of the right holders. All intellectual and industrial property rights of any nature, including in particular exploitation rights, reproduction and extraction rights on any medium, of all or part of the data, files and all elements appearing in the web pages of this site, as well as representation rights and reproduction rights on any medium, of all or part of the site itself, modification, adaptation or translation rights, are reserved exclusively to Europ Assistance and its possible third parties licensors. This information and material may be consulted and printed solely for your strictly personal use, in compliance with the intellectual property rights of Europ Assistance and its partners and provided that you do not delete any copyright or other legal notice which they contain. It is strictly forbidden to reproduce, copy, download, distribute or transmit in any way the content available on the website, or to use it commercially or publicly. You agree not to transmit, reproduce or sell this information and material in any form or manner whatsoever without the explicit, written and prior approval of Europ Assistance. It is also strictly forbidden to create a deep link to this Site without the express and written authorization of Europ Assistance. Apart from the exceptions provided at article L. 122- 5. 2° and 3°a of the French Intellectual Property Code (concerning “copies or reproductions strictly reserved for the private use of the person copying and not intended for collective use” and “analyses and short quotations to provide an example and illustration, on condition that the name of the author and the source are clearly stated”), any complete or partial representation or reproduction made without the consent of the author or its rightful owners or legal successors is illegal (art. L. 122-4 of French Intellectual Property Code) and therefore strictly prohibited. Such representation or reproduction, by any technique or process whatsoever would constitute an infringement punishable under articles L. 335-2 et seq. of the intellectual property code.

TRADEMARKS AND COPYRIGHT

Unless otherwise specified, all trademarks (whether registered or unregistered) and logos, design, icons or graphics used in this Website are the property of Europ Assistance or its partners. Any total or partial reproduction of these trademarks or logos made from the elements of the site without the express authorization of Europ Assistance is prohibited, within the meaning of articles L.713-2 et seq. of the Intellectual Property Code. All information in this Website is protected under the copyright laws of France.

DATABASES

In accordance with the applicable regulations and in particular the law n° 98-536 of 1 July 1998 transposing directive 96/9 CE of 11 March 1996, Europ Assistance is the producer and owner of all or part of the databases comprising this Website.
By accessing this Website, you acknowledge that the information contained in the databases and its organization is legally protected, and that you are forbidden from extracting, reusing making available to the public, storing, reproducing,copying or keeping, directly or indirectly, on any type of medium whatsoever, by any means and in any form whatsoever all, or a qualitatively or quantitatively substantial part, of the content of the databases appearing on the website in addition to the repeated and systematic extraction or reuse of insubstantial parts, qualitatively or quantitatively, of the contents of the database when such operations manifestly go beyond the conditions of normal use of the database.

LIMITATION OF LIABILITY

Europ Assistance is only bound to act with diligence in respect with the information made available on the Website. All the information is provided for general information only and is intended to complete users’ knowledge. In particular, information relating to health matters shall – under no circumstances – replace personal advice provided by a doctor. Europ Assistance shall not be held liable for any interpretation by a user of the information included in the Website, nor the consequences of its use. Europ Assistance, its administrators, employees and its agents or correspondents shall under no circumstances be held liable, on any grounds whatsoever, contractual or otherwise, for any damage you may suffer after accessing, visiting or using this Website, barring cases of fraud or serious misconduct on their part. Europ Assistance shall not be held liable for the consequences of errors, omissions or for the results or decisions which might be obtained or made by the use of the information included in the Website. Users are solely liable for the use they make of the information provided herein.

FORCE MAJEURE

We shall not be liable to you for any breach of these conditions of use or any failure to provide, or any delay in providing, our services through our site that results from any event or circumstance beyond our reasonable control. This includes without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, fire, explosion, accident, insurrection and war.

GOVERNING LAW

These General Terms of Use are governed by French law. Any disputes arising in connection with the aforementioned General Terms of Use shall be referred to the competent courts of Paris, without prejudice to Europ Assistance’s right to choose another court having jurisdiction, if need be, under the applicable law.

SEVERABILITY AND AMENDMENTS

Should any of the provisions in these General Terms of Use be deemed unenforceable, the remaining provisions shall be unaltered and the unenforceable provision shall be replaced by an enforceable provision best matching the underlying purpose of the unenforceable provision. This agreement shall be subject to any other agreement you have entered into or may enter into with Europ Assistance or any of its related entities. Redion may amend these General Terms of Use at any time, with immediate effect and without prior warning.

LEGAL INFORMATION

The editor of the website is Europ Assistance SAS, a French corporation (“société par actions simplifiée”) with a share capital of 26 751 728,€, registered with the Paris Commercial Register under the number 632 016 382, represented by Antoine Parisi having its registered offices at 89 Rue Taitbout, 75009 Paris.

VAT Number : FR52632016

Publication Director: Antoine Parisi

Managing Editor: Paula Casa Nova

Hosting services: Microsoft France – 37, QUAI DU PRESIDENT ROOSEVELT 37/45 – 92130 ISSY-LES-MOULINEAUX, France. 

Control Authority

ACPR (Autorité de Contrôle Prudentiel et de Résolution)

4 place de Budapest

CS 92459

75436 Paris cedex 09

Credits :

Conception & design of the website : Europ Assistance

Editorial Conception: Europ Assistance

Credits :

Conception & design of the website : Europ Assistance

Updated on May 2026

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