Mobility Assistance Card

Europ Assistance is proud to unveil a major innovation in roadside assistance: a digital mobility assistance card designed to offer customers flexible, fast, and eco-friendly alternatives when their car breaks down.

The key benefits for customers include:

More mobility options

allow customers to stay mobile while their vehicle is repaired

Faster resolution

thanks to an instant virtual credit card issued immediately and downloadable to the user’s digital wallet

No out-of-pocket expenses

with Europ Assistance covering mobility costs directly

Greener travel choices

supporting more sustainable habits

This project is made possible thanks to a collaboration with trusted partners:

Stripe

the payment service provider, manages the virtual credit card system and funding through connected accounts

Visa

powering the virtual cards generated via Stripe

Apple Pay

enabling seamless digital wallet integration

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Mobility providers

(e.g. Uber and local operators), giving users access to a wide network of transport solutions

The mobility sector should no longer operate in silos. Our goal is to empower travelers with seamless multimodal options. With this new trip-continuation solution, we offer customers both a virtual card and a mobility budget—encouraging the use of greener, more flexible transport alternatives when their car is immobilized.

Pascal Baumgarten

CEO of Europ Assistance Northern Europe & Mobility

This card is currently being piloted in France, Spain, and Portugal.