On 12 June 2026, Europ Assistance Australia Pty Ltd changed its name to Redion Insurance Pty Ltd. For more information, please see our FAQs
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Redion in Australia delivers trusted care when it matters most.Redion supports customers through travel insurance and 24/7 assistance solutions through leading travel partnerships with some of Australia’s well known travel brands and its direct-to-consumer brands, Insure&Go Australia and Tick Travel Insurance.Backed by teams in Brisbane, Sydney, and Kuala Lumpur - our global network spanning more than 190 countries, and in-house support from Australian-based doctors, nurses and assistance specialists, we're by your side - always ready, always on. From a lost bag to a medical emergency overseas, we're ready when the unexpected happens.
Redion is building one of Australia’s leading travel insurance and assistance providers by combining more than 60 years of global expertise with deep local knowledge and customer care. Through Redion Group, we’re connected to a global network spanning more than 190 countries, bringing worldwide strength and local support to travellers across Australia.
Our growth is driven by trusted consumer brands, strategic partnerships and a commitment to delivering high quality customer care experiences. Following the acquisition of well-known brands Tick Travel Insurance and Insure&Go Australia, Redion further strengthened its market presence in 2024 through a strategic partnership with Flight Centre Travel Group.
In 2025, we assisted more than 1.3 million Australian and New Zealand travellers, through the help of our 24/7 in-house medical assistance team.
Supported by an experienced Board and Executive Leadership Team, Redion benefits from strong strategic oversight, clear accountability and responsible decision making across the business.
1.3 million
travellers assisted
in 2025
190+
countries covered
worldwide
4,500+
medical facilities and doctors
in our global network
200+
caring experts
24/7
access to Australian-based registered nurses and doctors
86%
employee engagement score
above global benchmark
The world's first
assistance provider
APRA
-regulated insurer
managing the insurance journey end-to-end
Step inside our medical network and see how we bring travellers home both quickly and safely
Jaime was holidaying in Japan when a snowboarding accident left her with a broken coccyx. She shares how our in-house medical team supported her and coordinated her journey home to Melbourne, Australia.
By your side. Always ready. Always on.
In Australia we offer travel insurance direct to Australians with our Insure&Go and Tick brands, as well partnering with business to offer bespoke travel insurance products to their Australian travellers.
Insure&Go is a multi-award-winning travel insurance provider committed to offering comprehensive travel insurance products at competitive prices.
Tick Travel Insurance aims to take the confusion and complexity out of travel insurance and provide you with fast and affordable coverage for your travels.
We’ve been dedicated to designing and delivering comprehensive travel insurance that travellers can rely on. Along the way, we’ve received a number of industry awards and accolades recognising our commitment to Australian travellers. Our strength is also reflected in our A+ (Superior) Financial Strength Rating, and an “aa-” Long-Term Issuer Credit Rating, from AM Best, one of the world’s leading insurance rating agencies.
At Redion, we love working with passionate, hard-working people who care. You can learn about Redion career opportunities here.
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