Generali Health Solutions is now Redion.
www.redion.com/health-solutions-en
Privacy Notice last updated: 1 October 2026
www.redion.com/health-solutions-en
Redion welcomes your visit to this website and your interest in our services and products. Protecting your privacy and personal data is of particular importance to us. In this Privacy Notice, we explain which personal data we process in connection with your visit to and use of this website, the purposes for which we process such data, the legal bases on which the processing is carried out, to whom personal data may be disclosed, and which rights you have as a data subject. This Privacy Notice applies to all information collected by Redion in connection with the use of this website. We may update this Privacy Notice from time to time; therefore, please review it regularly.
Redion Health Solutions GmbH
Hansaring 40 – 50
50670 Köln
Germany
Phone: +49 221 1636-5000
Mail: contact.hs@redion.com
is the controller within the meaning of the General Data Protection Regulation (GDPR) for the processing of personal data collected via this website.
Redion Health Solutions GmbH
Datenschutzbeauftragter
Hansaring 40 – 50
50670 Köln
or by email to
datenschutz.hs@redion.com
Whenever this website is accessed, certain personal data and technical log data are automatically processed by the information technology system of the accessing device.
The following data are collected:
Depending on the type of your interaction with us, we may also collect the following personal data during your visit:
When you visit or use our website, Redion may process your personal data in particular for the purposes described below. As this website is designed as a B2B website, the processing of personal data will in many cases be based on legitimate interests pursuant to Art. 6(1)(f) GDPR. Where consent, a legal obligation or another specific legal basis applies in an individual case, this is stated separately below.
Purpose of processing | Legal basis | Legitimate interest / explanation |
Provision of the website and processing of technical log data | Art. 6(1)(f) GDPR | Technical provision of the website, ensuring its stability and functionality, error analysis and IT security. |
Preparation of statistical analyses regarding the use of our website | Art. 6(1)(a) GDPR, where analytics cookies or comparable technologies requiring consent are used; Art. 6(1)(f) GDPR only for cookie-free, anonymous or aggregated technical analyses, insofar as no consent is required | Improvement of the website, reach measurement and needs-based optimisation of our content. The requirements of Section 25 TDDDG also apply to the storage of information on, or access to information stored on, your device. |
Processing and responding to your inquiries regarding our products or services | Art. 6(1)(f) GDPR; if the inquiry relates to pre-contractual measures at your request or to a contract to which you yourself are a party, Art. 6(1)(b) GDPR | Efficient handling of contact and information requests as well as communication with prospects, business partners and contact persons in a B2B context. |
Supporting Redion’s business processes and B2B contract initiation, where you request or provide information on products or B2B services via the website | Art. 6(1)(f) GDPR; where processing is necessary for pre-contractual measures at your request or for the performance of a contract with you personally, Art. 6(1)(b) GDPR | Initiation, management and performance of business relationships with companies and their contact persons, as well as the efficient organisation of our B2B business processes. |
Promotion of Redion’s products and services as well as general B2B marketing activities | Art. 6(1)(f) GDPR; where legally required, Art. 6(1)(a) GDPR | Informing business partners and prospects about our products and services. For electronic direct marketing, we additionally observe the requirements of Section 7 UWG. |
Sending our email newsletter | Art. 6(1)(a) GDPR | Newsletter dispatch is generally based on your consent. You may withdraw your consent at any time with effect for the future. In addition, we observe the requirements of Section 7 UWG. |
Processing your request to cooperate with us as a business partner | Art. 6(1)(f) GDPR; where the request relates to pre-contractual measures at your request or to a contract to which you yourself are a party, Art. 6(1)(b) GDPR | Reviewing and processing potential cooperation arrangements, service relationships or other business collaborations in a B2B context. |
Processing whistleblowing reports if you use the whistleblowing channel provided on the website | Art. 6(1)(c) GDPR, where there is a legal obligation, in particular under the German Whistleblower Protection Act; otherwise Art. 6(1)(f) GDPR; for employment-related reports, where applicable, additionally Section 26 BDSG | Fulfilment of statutory reporting and compliance obligations as well as clarification, processing and documentation of reports received via the whistleblowing channel. |
Compliance, sanctions, risk and anti-money laundering checks, where these are required in connection with a specific inquiry or business initiation | Art. 6(1)(c) GDPR, where statutory review or documentation obligations exist; otherwise Art. 6(1)(f) GDPR | Fulfilment of regulatory requirements, review of business relationships, protection against unlawful use of our services and ensuring proper business processes. |
Prevention, detection and investigation of irregularities and fraud | Art. 6(1)(f) GDPR; where legal obligations exist, Art. 6(1)(c) GDPR | Protection of Redion, business partners and third parties against misuse, fraud, security incidents and other unlawful acts. |
Ensuring the security and integrity of our website | Art. 6(1)(f) GDPR | Ensuring the technical functionality, stability and IT security of the website as well as detecting and preventing attacks or misuse. |
In connection with our business activities and the operation of this website, Redion may disclose your personal data to the following recipients or categories of recipients, where required in the relevant case:
In the course of providing our services, it may be necessary to transfer your personal data to so-called third countries, i.e. countries outside the European Union (EU) or the European Economic Area (EEA). Where the European Commission has adopted an adequacy decision for the recipient country, the transfer is based on that adequacy decision (Art. 45 GDPR). An up-to-date list of countries for which an adequacy decision exists is available on the European Commission’s website.
Where no adequacy decision exists, we transfer your personal data only to the extent permitted under Articles 44 to 49 GDPR. In such cases, we rely on appropriate safeguards within the meaning of Art. 46 GDPR – in particular the EU Standard Contractual Clauses – or, where applicable, on a derogation under Art. 49 GDPR, for example where the transfer is necessary for the performance of a contract (Art. 49(1)(b) GDPR) or is carried out to protect vital interests (Art. 49(1)(f) GDPR). Where necessary, we implement supplementary technical and organisational measures to ensure an adequate level of protection for your personal data. You may request a copy of the relevant safeguards from the Data Protection Officer at datenschutz.de@redion.com.
We store your personal data only for as long as is necessary for the purposes set out above. Once the relevant processing purpose no longer applies, your personal data will be deleted, unless and to the extent further retention is required to comply with statutory retention obligations, in particular under commercial and tax law (generally six to ten years from the end of the relevant financial year), or to establish, exercise or defend legal claims within the applicable statutory limitation periods (regularly three years pursuant to Section 195 of the German Civil Code).
You may exercise the data subject rights listed below. If you wish to exercise any of these rights, please contact datenschutz.de@redion.com.
Right of access, Art. 15 GDPR
You have the right to obtain confirmation as to whether we process personal data concerning you. If this is the case, you have the right to access such personal data and to receive information about, among other things, the purposes of processing, the recipients or categories of recipients to whom the data are disclosed, and the envisaged storage period. In addition, you are entitled to receive a copy of the personal data processed by us.
Right to rectification, Art. 16 GDPR
You have the right to obtain without undue delay the rectification of inaccurate personal data concerning you and to have incomplete personal data completed.
Right to erasure, Art. 17 GDPR
You have the right to request the erasure of your personal data if the data are no longer necessary for the purposes for which they were collected, if you have withdrawn your consent, or if the personal data have been processed unlawfully. However, this right does not apply insofar as we are subject to statutory retention obligations or require the data to establish, exercise or defend legal claims.
Right to restriction of processing, Art. 18 GDPR
You have the right to request the restriction of processing of your personal data, in particular if you contest the accuracy of your personal data, the processing is unlawful, or you have objected to the processing and it has not yet been determined whether our legitimate grounds override your interests, rights and freedoms.
Right to data portability, Art. 20 GDPR
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and – where technically feasible – to have those data transmitted directly to another controller, provided that the processing is based on your consent (Art. 6(1)(a) GDPR) or on a contract concluded with you (Art. 6(1)(b) GDPR) and is carried out by automated means.
Right to object, Art. 21 GDPR
Where we process your personal data on the basis of our legitimate interests (Art. 6(1)(f) GDPR), you have the right, on grounds relating to your particular situation, to object to such processing at any time. In that case, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing serves to establish, exercise or defend legal claims.
Where your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing purposes; this also applies to profiling insofar as it is related to such direct marketing. Following your objection, your personal data will no longer be processed for direct marketing purposes.
Right to withdraw consent, Art. 7(3) GDPR
Where the processing of your personal data is based on your consent (Art. 6(1)(a) GDPR), you have the right to withdraw such consent at any time with effect for the future.
Right to lodge a complaint with a supervisory authority, Art. 77 GDPR
If you believe that the processing of your personal data violates data protection requirements, you may contact our Data Protection Officer at any time at datenschutz.de@redion.com.
You also have the right to lodge a complaint with a competent data protection supervisory authority at any time.
The data protection supervisory authority competent for us is:
Bayerisches Landesamt für Datenschutzaufsicht
Promenade 18
91522 Ansbach
Germany
Website: www.lda.bayern.de
Cookies are small text files that are stored on your device when you visit a website. They are used to ensure the proper operation of the website, store certain user preferences and, where applicable, gain insights into the use of the website.
Cookies may be set directly by Redion (first-party cookies) or by service providers acting on our behalf (third-party cookies).
On this website, cookies are used exclusively for technical purposes and, subject to your consent where required, for reach measurement, as explained in more detail below.
The storage of information on your device or access to information already stored on your device is governed by Section 25 TDDDG. Where personal data are processed in this context, the subsequent processing is additionally based on the applicable legal basis pursuant to Art. 6 GDPR.
Strictly necessary cookies
Strictly necessary cookies are essential for the operation of the website. They enable core functions such as language selection and basic technical configurations.
These cookies are set automatically and cannot be disabled, as the website would not function properly without them. They do not store information that directly identifies users.
The legal basis for storing and accessing strictly necessary cookies is Section 25(2) No. 2 TDDDG, as these cookies are required to provide the digital service expressly requested by you. Where personal data are processed in this context, such processing is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure, stable and user-friendly operation of the website.
Cookie name | Cookie provider | Type | Purpose | Storage period | Legal basis |
pll_language | www.redion.com | First-party | Stores the user’s language preference | 1 year | Section 25(2) No. 2 TDDDG; Art. 6(1)(f) GDPR |
stg_last_interaction | www.redion.com | First-party | Technical cookie used by Piwik PRO Tag Manager to manage interactions | 1 year | Section 25(2) No. 2 TDDDG; Art. 6(1)(f) GDPR |
stg_returning_visitor | www.redion.com | First-party | Determines, for technical and configuration purposes, whether a visitor is new or returning | 1 year | Section 25(2) No. 2 TDDDG; Art. 6(1)(f) GDPR |
Analytics cookies
Analytics cookies are used to collect aggregated information about how visitors interact with the website, such as which pages are visited, how long the website is used and from which sources the traffic originates.
The insights obtained in this way help us to better understand the use of the website and to continuously improve its functionality and content.
Analytics cookies are only set if you expressly consent via the cookie banner. If you reject these cookies, no analytics cookies requiring consent will be set and no reach measurement based on such cookies will be carried out. Any cookie-free, anonymous or aggregated technical analyses remain unaffected, provided that no consent is required for them.
The legal basis for storing and accessing analytics cookies is your consent pursuant to Section 25(1) TDDDG. Where personal data are processed through analytics cookies, the processing is additionally based on your consent pursuant to Art. 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future.
Cookie name | Cookie provider | Type | Purpose | Storage period | Legal basis |
_pk_id.* | www.redion.com | First-party | Stores a unique visitor ID used for reach measurement | 13 months | Section 25(1) TDDDG; Art. 6(1)(a) GDPR |
_pk_ses.* | www.redion.com | First-party | Used to temporarily store session data for analytics purposes | Session (30 minutes) | Section 25(1) TDDDG; Art. 6(1)(a) GDPR |
stg_traffic_source_* | www.redion.com | First-party | Determines the source of website traffic for analytics reports | Up to 1 year | Section 25(1) TDDDG; Art. 6(1)(a) GDPR |
Managing your cookie settings
You can manage your analytics cookie settings at any time via the cookie banner displayed on the website.
In addition, most web browsers allow you to control cookies through their settings, including deleting cookies that have already been set or blocking new cookies. Please note that restricting certain cookies may affect your user experience.
Further information on how we process personal data can be found in this website privacy notice.
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