Consumers
Europ Assistance now offers travel insurance subscriptions to individuals through its partner Generali.
You can subscribe by clicking hereEurop Assistance now offers travel insurance subscriptions to individuals through its partner Generali.
You can subscribe by clicking hereFor Redion, formerly Europ Assistance, policyholders with an active policy:
If you already hold an insurance policy, it remains fully valid until its expiry date. You keep all your guarantees, and you can continue to report a claim or contact assistance as usual.
Services still available for existing customers.
You can continue to report your claims online via our e‑Claims platform:
Travel insurance claim: Click here
Ski / Snow Assist claim : Click here
Claim follow‑up or questions: travel@europ-assistance.ch
Our medical assistance remains available 24/7 at the number shown on your purchase confirmation and in your General Terms and Conditions of Insurance.
Phone : +41 22 939 22 44
Email : help@europ-assistance.ch
For any question regarding your insurance policy or for any complaint, you can write to: wecare@europ-assistance.ch
Consultez nos Conditions Générales d’Assurance ici :
To request an insurance certificate (provided in English), please send the following information to wecare@europ-assistance.ch:
Search the site
Are you looking for something specific ?
Choose your country
and available language