Cancellation events

Current as of 5 June 2026

For International Single Trip policies


American Samoa
Australia
Cook Islands
Fiji
French Polynesia
Guam
Kiribati
Marshall Islands
Micronesia, Federated States of
Nauru
New Caledonia
New Zealand
Niue
Northern Mariana Islands
Palau
Papua New Guinea
Pitcairn
Samoa
Solomon Islands
Tokelau
Tonga
Tuvalu
Vanuatu
Wallis and Futuna

(Excluding Nepal)

Bangladesh
Bhutan
Brunei Darussalam
Cambodia
China
Hong Kong
India
Indonesia
Japan
Korea, Democratic People’s Republic of
Korea, Republic of
Lao People’s Democratic Republic
Macao
Malaysia
Maldives
Mongolia
Myanmar
Philippines
Singapore
Sri Lanka
Taiwan, Province of China
Thailand
Timor-Leste
Viet Nam

Albania
Andorra
Austria
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Czechia
Denmark
Estonia
Faroe Islands
Finland
France
Germany
Gibraltar
Greece
Holy See
Hungary
Iceland
Ireland
Isle of Man
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Moldova, Republic of
Monaco
Montenegro
Netherlands, Kingdom of the
North Macedonia
Norway
Poland
Portugal
Romania
Russian
Federation
San Marino
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Ukraine
United Kingdom of Great Britain and Northern Ireland

Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cabo Verde
Cameroon
Central African Republic
Chad
Comoros
Congo
Congo, Democratic Republic of the
Côte d’Ivoire
Djibouti
Egypt
Equatorial Guinea
Eritrea
Eswatini
Ethiopia
Gabon
Gambia
Ghana
Guinea
Guinea-Bissau
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Mayotte
Morocco
Mozambique
Namibia
Niger
Nigeria
Réunion
Rwanda
Sao Tome and Principe
Senegal
Seychelles
Sierra Leone
Somalia
South Africa
South Sudan
Sudan
Tanzania, United Republic of
Togo
Tunisia
Uganda
Western Sahara
Zambia
Zimbabwe

Afghanistan
Åland Islands
Armenia
Azerbaijan
Bahrain
Bouvet Island
British Indian Ocean Territory
Canary Islands
Crimea, Zaporizhzhia, Kherson, Donetsk and Luhansk People’s Region
Curaçao
Cyprus
Georgia
Guernsey
Iran, Islamic Republic of
Iraq
Israel
Jersey
Jordan
Kazakhstan
Kosovo
Kuwait
Kyrgyzstan
Lebanon
Oman
Pakistan
Palestine, State of
Qatar
Saudi Arabia
Svalbard and Jan Mayen
Syrian Arab Republic
Tajikistan
Türkiye
Turkmenistan
United Arab Emirates
Uzbekistan
Yemen

Antigua and Barbuda
Anguilla
Antarctica (cruise only)
Argentina
Aruba
Bahamas
Barbados
Belize
Bermuda
Bolivia, Plurinational State of
Bonaire, Sint Eustatius and Saba
Brazil
Canada
Cayman Islands
Chile
Colombia
Costa Rica
Cuba
Dominica
Dominican Republic
Ecuador
El Salvador
Falkland Islands (Malvinas)
French Guiana
French Southern Territories
Greenland
Grenada
Guadeloupe
Guatemala
Guyana
Haiti
Honduras
Jamaica
Martinique
Mexico
Montserrat
Nepal
Nicaragua
Panama
Paraguay
Peru
Puerto Rico
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Sint Maarten (Dutch part)
South Georgia and the South Sandwich Islands
Suriname
Trinidad and Tobago
Turks and Caicos Islands
United States Minor Outlying Islands
United States of America
Uruguay
Venezuela, Bolivarian Republic of
Virgin Islands (British)
Virgin Islands (U.S.)

 

Annual Multi-Trip policies


American Samoa
Australia
Cook Islands
Fiji
French Polynesia
Guam
Kiribati
Marshall Islands
Micronesia, Federated States of
Nauru
New Caledonia
New Zealand
Niue
Northern Mariana Islands
Palau
Papua New Guinea
Pitcairn
Samoa
Solomon Islands
Tokelau
Tonga
Tuvalu
Vanuatu
Wallis and Futuna

Bangladesh
Bhutan
Brunei Darussalam
Cambodia
China
Hong Kong
India
Indonesia
Japan
Korea, Democratic People’s Republic of
Korea, Republic of
Lao People’s Democratic Republic
Macao
Malaysia
Maldives
Mongolia
Myanmar
Philippines
Singapore
Sri Lanka
Taiwan, Province of China
Thailand
Timor-Leste
Viet Nam

Afghanistan
Åland Islands
Albania
Algeria
Andorra
Angola
Armenia
Austria
Azerbaijan
Bahrain
Belarus
Belgium
Benin
Bosnia and Herzegovina
Botswana
Bouvet Island
British Indian Ocean Territory
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cameroon
Canary Islands
Central African Republic
Chad
Comoros
Congo
Congo, Democratic Republic of the
Côte d’Ivoire
Crimea, Zaporizhzhia, Kherson, Donetsk and Luhansk People’s Region
Croatia
Curaçao
Cyprus
Czechia
Djibouti
Egypt
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Faroe Islands
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Guernsey
Guinea
Guinea-Bissau
Holy See
Hungary
Iceland
Iran, Islamic Republic of
Iraq
Ireland
Isle of Man
Israel
Italy
Jersey
Jordan
Kazakhstan
Kenya
Kosovo
Kuwait
Kyrgyzstan
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Madagascar
Malawi
Mali
Malta
Mauritania
Mauritius
Mayotte
Moldova, Republic of
Monaco
Montenegro
Morocco
Mozambique
Namibia
Netherlands, Kingdom of the
Niger
Nigeria
North Macedonia
Norway
Oman
Pakistan
Palestine, State of
Poland
Portugal
Qatar
Réunion
Romania
Russian Federation
Rwanda
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Slovakia
Slovenia
Somalia
South Africa
South Sudan
Spain
Sudan
Svalbard and Jan Mayen
Sweden
Switzerland
Syrian Arab Republic
Tajikistan
Tanzania, United Republic of
Togo
Tunisia
Türkiye
Turkmenistan
Uganda
Ukraine
United Arab Emirates
United Kingdom of Great Britain and Northern Ireland
Uzbekistan
Western Sahara
Yemen
Zambia
Zimbabwe


Antigua and Barbuda
Anguilla
Antarctica (cruise only)
Argentina
Aruba
Bahamas
Barbados
Belize
Bermuda
Bolivia, Plurinational State of
Bonaire, Sint Eustatius and Saba
Brazil
Canada
Cayman Islands
Chile
Colombia
Costa Rica
Cuba
Dominica
Dominican Republic
Ecuador
El Salvador
Falkland Islands (Malvinas)
French Guiana
French Southern Territories
Greenland
Grenada
Guadeloupe
Guatemala
Guyana
Haiti
Honduras
Jamaica
Martinique
Mexico
Montserrat
Nepal
Nicaragua
Panama
Paraguay
Peru
Puerto Rico
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Sint Maarten (Dutch part)
South Georgia and the South Sandwich Islands
Suriname
Trinidad and Tobago
Turks and Caicos Islands
United States Minor Outlying Islands
United States of America
Uruguay
Venezuela, Bolivarian Republic of
Virgin Islands (British)
Virgin Islands (U.S.)

Disclaimer: Current as of 5 June 2026. This information is a general guide only. It may change and should not be relied on as complete or up to date. Please check the latest version in the Agent Portal under Resources.
*Excluded countries. Due to safety, security concerns, international sanctions, or limited emergency servicing, we are unable to provide coverage for travel to the countries listed in red (excluded countries).
Travel advisories and warnings: Before booking or travelling, always review current travel advisories on Smartraveller, including any ‘Do not travel’ warnings, as these may affect coverage.
This insurance is underwritten by the insurer Europ Assistance Australia Pty Ltd (EAA) ABN 71140219594, AFL 552106. Sub-limits, limits, conditions, and exclusions may apply. Please refer to the PDS for full details.