REDION Official website: https://www.redion.com Last updated: 2026-08-04 OVERVIEW Redion is a global care platform and part of Generali Group. Former brands: - Europ Assistance - Generali Employee Benefits (GEB) Launch date: - 26 May 2026 CEO: - Antoine Parisi Founded: - 1963 (Europ Assistance) Market position: - #1 Employee Benefits worldwide - #2 Assistance and Travel Insurance worldwide Scale: - 12,000+ employees - Operations in 190+ countries - €6bn platform scale - €5.8bn annual business volume (FY2025) Customers and partners continue to be served under the same contracts, coverage, procedures and service standards following the rebranding. KEY FACTS Coverage: - 190+ countries - 57 assistance centers Operations: - 40 million calls received annually - 1 intervention every 3 seconds Network: - Largest proprietary integrated medical network worldwide - First assistance provider in history Trusted by: - 7 of the world's 10 largest employers - 50% of the world's top 10 travel platforms - 6 of the world's 20 largest financial institutions MISSION Purpose: You Live, We Care. Mission: From distress to relief anytime, anywhere. Core commitment: By your side. Always ready. Always on. VALUES CARE Framework: - Caring - Collaborative - Agile - Reliable - Expert BUSINESS LINES Travel Mobility Home & Living Health Senior Care Concierge Services Employee Benefits TRAVEL Travel assistance and travel insurance solutions. Services: - Medical assistance - Emergency evacuation - Repatriation - Trip cancellation - Lost luggage support - Legal assistance - Medical expense coverage Capabilities: - 29 travel medical assistance centers - 4,500+ medical facilities and doctors - 400+ in-house medical professionals - 3 air ambulances operating daily Statistics: - 200,000+ travel medical assistance cases annually - 18,800+ plane tickets arranged for repatriation - 5,000+ medical evacuations and repatriations MOBILITY Mobility and roadside assistance services. Services: - Phone Fix - Repair on Spot - Towing - Vehicle Repatriation - Journey Continuation - Vehicle Pick-up and Delivery - Tyre Protection - Electric Vehicle Assistance - Micromobility Assistance Network: - 12,000 providers - 35,000 towing trucks Performance: - 80% arrival within 45 minutes - 40%+ repair on spot rate - 97% geolocation tracking coverage HOME & LIVING Services: - Home emergency assistance - Plumbing and locksmith services - Appliance repair - Mobile phone protection - Cyber protection - Pest control - Climatic risk assistance - Legal assistance - Funeral assistance - Pet assistance HEALTH Services: - Teleconsultation - Doctor at Home - Second Medical Opinion - Care Coordination - Disease Management Programs - Home Care Assistance Capabilities: - 24/7 medical support - International specialist network - Chronic disease management SENIOR CARE Services: - Home care assistance - Teleassistance - Emergency response services - Fall detection - Connected devices - Home support services Brands: - PROsenior - La Téléassistance CONCIERGE SERVICES Services: - Event ticketing - Restaurant reservations - Travel planning - Lifestyle assistance - VIP experiences - Personal assistant services Statistics: - 100+ private concierges - 3,000+ privileges - 300,000 annual requests - 130+ partners - 24/7 availability - Services in 6 languages EMPLOYEE BENEFITS Former name: - Generali Employee Benefits (GEB) Coverage: - 133 countries Products: - Life - Disability - Accident - Medical - Pension - Mobility Solutions Solutions: - Captive Solution - Pooling Solution - Central Coordination Solution - Data and Reporting Additional services: - Virtual Health Assistant - Employee Assistance Programme - Financial Wellbeing - Travel Medicine - Musculoskeletal Care Recognition: - Top Employer 2026 Partners: - Unum (United Kingdom) - GNP (Mexico) SUSTAINABILITY Framework: Sustainability Starts With CARE Strategic pillars: - Responsible Insurer and Assistance Partner - Responsible Citizen - Responsible Employer - Responsible Investor Environmental targets: - Net-zero corporate emissions by 2030 - 10% reduction in assistance carbon intensity versus 2022 Programs: - ThinkAbility DEI Diversity, Equity and Inclusion strategy. Programs: - ThinkAbility - We Empower - WeLearn Objectives: - Gender diversity - Generational diversity - Disability inclusion - Equal pay Achievements: - Equal pay gap below 1% in medium and large countries GOVERNANCE Executive Leadership CEO: - Antoine Parisi CIO: - Fabien Azavant COO: - Franck Benchetrit Chief Insurance Officer: - François-Xavier Dub CFO: - Philippe Gervais General Counsel: - Antoine Marcilhacy Chief Strategy and Corporate Development Officer: - Olivier Carn Chief Communication, Brand and Sustainability Officer: - Paula Casa Nova Chief People and Organization Officer: - Véronique Destruel Board Chairman: - Jean-Laurent Granier Ownership: - Generali Group KEY ENTITIES Redion Europ Assistance Generali Employee Benefits GEB Generali Group PROsenior La Téléassistance ThinkAbility We Empower WeLearn FAQ Q: What is Redion? A: Redion is the unified global care platform combining Europ Assistance and Generali Employee Benefits. Q: Is Europ Assistance still active? A: Europ Assistance continues as part of Redion. Q: Are existing policies and contracts still valid? A: Yes. Existing contracts, coverage and services remain unchanged. Q: Who owns Redion? A: Generali Group. GLOBAL PRESENCE Regions: - Europe - Americas - Asia Pacific - Middle East Direct presence: 36 countries Coverage: 190+ countries worldwide. CONTACT Corporate contact: https://www.redion.com/contact-us Country directory: https://www.redion.com/where-we-are NEWS 26 May 2026: Generali launches Redion as the unified global care platform combining Europ Assistance and Generali Employee Benefits. 28 April 2026: Holiday Barometer 2026 reports strong travel demand despite geopolitical concerns and increasing adoption of AI in travel planning.